How to import your existing training images to deskMate

 In Training_Customers_en

Do you have existing training images that you would like to use in deskMate? We’ll show you how to do it.

Here are the requirements so that your existing training images can be imported into deskMate:

  • Your image should have one of the following formats: Qcow, qcow2, qed, raw, vdi, vhd, vhdx, vmdk or vpc
  • Please provide us with the „administrator“ or „root“ password, as we need this to update the drivers
  • Disables automatic updates
  • deskMate desktops only use one logical hard drive (i.e. one hard drive image). If your previous training computer has multiple hard drive images, please contact our support in advance

The upload itself is very simple.

As admin of the environment, you can upload your image via the admin menu under Desktops, Media/Images, + Upload file.

When the upload is complete, you should see your image in the list after a reload list.

Please inform us afterwards so that our team can start the import. When importing, we will adapt the file format for our environment, install the necessary drivers and, if necessary, replace Microsoft licence keys. We will install the imported image on your Master_Desktop, where you can then use it.

If you have any further questions, please contact our support team via support@deskmate.cloud

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