Training_Customers_en

There are very good news for training clients who have participants from India. Thanks to a new advanced routing, participants from India can access deskMate virtual training environments in our [...]

As you surely know, deskMate can be managed via API commands in addition to the GUI. What is new is that the new group function for users (https://deskmate.cloud/de/sortierung-und-gruppierung/) [...]

As shown in the last of our emails, it has recently become possible to group users together. This grouping simplifies the handling in larger environments enormously. If a trainer/supervisor also [...]

They were requested by many, now they are here. The new deskMate search and filter functions in the user view, as well as the possibility to group users. Admittedly, in environments with many [...]

deskMate is now enriched with the „Validity Time“ feature. It is perfect for e-learning, blended learning and self-organized learning. The „Validity Time“ is a period in [...]

From time to time we are asked whether and how training desktops can access license servers.Depending on the requirements of our training customers, there are several options. 1. License server [...]

Why are some desktops black in Trainer View? The Trainer View is an important tool to optimally support the participants during their practical exercises while a virtual training. But what if you [...]

Some training materials and exercises are designed for two participants to share a desktop. This is familiar from many face-to-face training courses. But how do you do this in virtual trainings [...]

    After the introduction of the Trainer User and the Trainer View, we now also have the matching manual ready for you to download.   The new trainer/supervisor user has all the [...]

   ONE OR THE OTHER OF YOU WILL HAVE ALREADY DISCOVERED IT. THE NEW DESKMATE USER ROLE SUPERVISOR/TRAINER.  This user role was introduced together with the Trainer View. The [...]