How does trueDaaS Cloud Printing work?

With this feature, also called "Direct Printing", you can print directly from your deskMate desktop to your local installed standard printer.

Prerequisite: the "trueDaaS Cloud Printer" must be installed as a printer. You can see this in the list of printers on your deskMate desktop.

This is how it works:

Immediately after printing a document on your deskMate using the "trueDaaS Cloud Printer", a small "trueDaaS CloudPrint Upload" window will appear, indicating the status of the print job. If everything works, the window closes directly. If an error occurs, an error message is displayed. If you are using this feature for the first time, you will be prompted to enter a "Print API Key". Where you get this is explained in detail in the "step by step instructions".

If successful, the software client on your local device will be informed that a new print job is available. Depending on the setting, the local software client prints the document directly on the printer, which is defined as the "default printer". If you select another printer, you must first set the destination printer as the default printer.

If you are connected via the HTML5 client, you can retrieve the print jobs via the small printer icon in the bottom bar.

Step by step instructions:

1. Print a document on the "trueDaaS Cloud Printer".
2. If this is the first print job, you will be prompted to enter the "Print API Key":
3. 
4. To get your "Print API Key", log in to the web portal and go to your desktop overview. On the desired desktop, click the printer icon and then click "Show Print API Key":
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6. In this case, the "Print API Key" is: abcdef1234567
   Each desktop has its own "Print API Key".
7. Enter this in the window and press "Print" or "Save":
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9. By pressing "Print", the print job is executed directly and the "Print API Key" is also automatically saved.