As you probably know, deskMate can also be managed via API commands in addition to the GUI. What is new is that the new group function for users (https://deskmate.cloud/de/sortierung-und-gruppierung/) and the supervisor role (https://deskmate.cloud/de/trainer-und-gruppierung-von-usern/) have now also been included in the API administration option. The “Validity function”, ideal for e-learning, can now also be set […]
As shown in the last of our emails, it has recently become possible to group users together. This grouping simplifies handling in larger environments enormously. If a trainer/supervisor also belongs to a group, they can automatically see the group’s desktops in the supervisor/trainer view. No extra settings need to be made here. You can therefore […]
They were requested by many, now they are here. The new deskMate search and filter functions in the user view, as well as the possibility to group users. Admittedly, in environments with many users, it was sometimes tedious to select several users, e.g. to set unlock and lock times. The search and filter function now […]
The deskMate virtual training computers are now enriched by the “Validity Time” function. This is perfect for e-learning, blended learning and self-organized learning. The “Validity Time” is a period in days within the Unlock and Lock time in which a participant can use the deskMate Desktop. This means that participants can decide for themselves when […]
We are frequently asked whether and how license servers can be accessed from training desktops.Depending on the requirements of our training customers, there are several options for accessing license servers from our virtual training computers. 1. the license server is located in the deskMate environment. Another persistent desktop (similar to the master desktop) is set […]
Why are some desktops black in Trainer View? The Trainer View is an important tool to optimally support the participants in their practical exercises during the virtual training sessions. But what if you only see a black desktop? The explanation is quite simple. As is the solution. The screen saver is active on the corresponding […]
Some training materials and exercises are designed for two participants to share a desktop. This is familiar from many face-to-face training courses. But how do you do this in online training courses where participants are also separated from each other geographically? This is easily possible with deskMate Desktop Sharing. With this function, a participant can […]
Following the introduction of the Trainer User and the Trainer View, we now also have the corresponding Trainer Manual ready for you to download. The new trainer/supervisor user has all the necessary rights and functions to successfully conduct a remote training with deskMate. We have summarized these functions, tips and background information […]
Some of you will have already discovered them. The new deskMate user role Supervisor/Trainer. This user role was introduced together with the Trainer View. The supervisor/trainer has all the necessary rights that a trainer needs to monitor the participants’ desktops during virtual training sessions, to connect to them and also to stop […]
With the new Suvervisor/Trainer View https://deskmate.cloud/de/supervisor-view/, we have also introduced a new user type, the Suervisor/Trainer. As you keep asking when and who should be added and what rights the individual user types have, here is a brief overview. Here are the current deskMate user types and their authorizations: Which user type should be used […]