Following the introduction of the Trainer User and the Trainer View, we now also have the corresponding Trainer Manual ready for you to download. The new trainer/supervisor user has all the necessary rights and functions to successfully conduct a remote training with deskMate. We have summarized these functions, tips and background information […]
Some of you will have already discovered them. The new deskMate user role Supervisor/Trainer. This user role was introduced together with the Trainer View. The supervisor/trainer has all the necessary rights that a trainer needs to monitor the participants’ desktops during virtual training sessions, to connect to them and also to stop […]
With the new Suvervisor/Trainer View https://deskmate.cloud/de/supervisor-view/, we have also introduced a new user type, the Suervisor/Trainer. As you keep asking when and who should be added and what rights the individual user types have, here is a brief overview. Here are the current deskMate user types and their authorizations: Which user type should be used […]
A feature that many of you have been waiting for is now available free of charge. The Supervisor/Trainer View is the ideal addition to your virtual training courses. It enables admins, supervisors and trainers to monitor the desktops of the users/participants assigned to them at a glance. From the “bird’s eye view” you can see […]
VIRTUAL CLASSROOM , VIRTUAL TRAINING , VIRTUAL TRAINING ENVIRONMENT , VIRTUAL TRAINING COMPUTERS At the latest since home office became popular, it has become clear that virtual training is the new way to train customers/participants/employees. They are location-independent, flexible, environmentally friendly and save time for everyone involved.However, many virtual training courses are rated poorly by […]
Self-directed learning is becoming more and more established. Our remote training desktops are ideal for practicing and consolidating what you have learned. Participants can also be provided with several desktops with different settings. complexity, programs and tasks are made available, which are then selected by the learner according to their learning progress. The multiple desktops […]
Latency” (also known as ping ) is the time it takes for a data packet to travel from the end device to a server on the Internet and back to the end device. The ping time is measured in milliseconds (ms). If participants report that the deskMate virtual training computer is slow, this is often […]
The Share Desktop function is also ideal for teamwork in training sessions. Participants can use it to share their desktop with other participants. This means that several participants (even with equal rights) can connect to a desktop and work on it. Sharing your desktop with others is easy. After clicking the “Share” icon in the […]
Printing from the deskMate Remote Training Desktops to local printers of the participants is also very easy. Documents created by the participants during the training can be printed out on the participants’ printers using the cloud printing function. This feature is generally available for every remote training desktop, but can be allowed or denied to […]
We are starting the new year with a feature that many of our training customers have been asking for. The ability to exchange data between the end device and deskMate Desktop. Although it is an important security feature that the end device network and the deskMate network are completely separate from each other, it may […]