There is very good news for training customers who have participants from India. Thanks to a new advanced routing, participants from India can access deskMate environments in our German data center in Frankfurt even faster. Connections from India are routed to a data center in India and then routed to Germany via a high-performance, low-latency […]
Today we would like to introduce you to a small but nice innovation. The deskMate taskbar of our virtual training computers can now be hidden. This allows you to use the same resolution in full screen mode of the browser in the deskMate desktop as on your screen. This also worked before, but the taskbar […]
The eLearning Journal tested deskMate’s virtual training computers as part of a product test and awarded them a “VERY GOOD” rating. The testers were particularly impressed by the trainer view, easy access and intuitive operation. The eLearning Journal, the leading platform in the field of online further education, has tested the virtual training computers deskMate […]
As you probably know, deskMate can also be managed via API commands in addition to the GUI. What is new is that the new group function for users (https://deskmate.cloud/de/sortierung-und-gruppierung/) and the supervisor role (https://deskmate.cloud/de/trainer-und-gruppierung-von-usern/) have now also been included in the API administration option. The “Validity function”, ideal for e-learning, can now also be set […]
As shown in the last of our emails, it has recently become possible to group users together. This grouping simplifies handling in larger environments enormously. If a trainer/supervisor also belongs to a group, they can automatically see the group’s desktops in the supervisor/trainer view. No extra settings need to be made here. You can therefore […]
They were requested by many, now they are here. The new deskMate search and filter functions in the user view, as well as the possibility to group users. Admittedly, in environments with many users, it was sometimes tedious to select several users, e.g. to set unlock and lock times. The search and filter function now […]
The deskMate virtual training computers are now enriched by the “Validity Time” function. This is perfect for e-learning, blended learning and self-organized learning. The “Validity Time” is a period in days within the Unlock and Lock time in which a participant can use the deskMate Desktop. This means that participants can decide for themselves when […]
We are frequently asked whether and how license servers can be accessed from training desktops.Depending on the requirements of our training customers, there are several options for accessing license servers from our virtual training computers. 1. the license server is located in the deskMate environment. Another persistent desktop (similar to the master desktop) is set […]
Why are some desktops black in Trainer View? The Trainer View is an important tool to optimally support the participants in their practical exercises during the virtual training sessions. But what if you only see a black desktop? The explanation is quite simple. As is the solution. The screen saver is active on the corresponding […]
Some training materials and exercises are designed for two participants to share a desktop. This is familiar from many face-to-face training courses. But how do you do this in online training courses where participants are also separated from each other geographically? This is easily possible with deskMate Desktop Sharing. With this function, a participant can […]