Start software training online quickly
For many training organizations and software trainers, online software training has long since become an integral part of their offering. At the same time, experience shows that the technical effort involved is often underestimated. Different participant devices, complex installations and limited IT resources often mean that training starts are delayed or unnecessarily complex.
This is exactly where deskMate comes in. With a clearly structured virtual training environment for online software training deskMate enables a quick start to practice-intensive training courses – within 24 hours.
Why online software training often fails due to technology
Many providers of online software training know the typical challenges:
- Participants work with different operating systems and device configurations
- Software must be installed, updated and tested locally
- Training computers must be reset after each training session
- Small IT teams quickly reach their capacity limits
Especially with short-term customer inquiries or new training formats, it becomes clear how much time is needed for the technical preparation alone. The focus should actually be on the content of the online software training courses
The virtual training environment as the basis for online software training
deskMate provides a completely browser-based virtual training environment that is specifically designed to meet the requirements of online software training.
Participants access their personal training computer via a web browser – regardless of end device, location or operating system.
Local installations are completely eliminated. All participants work in an identical environment, which is particularly important for practice-intensive online software training. Trainers can rely on the fact that exercises, scenarios and training documents work the same for all participants.
Fast onboarding: Start software training online within 24 hours
A central feature of deskMate is the fast onboarding. Instead of weeks of preparation, training organizations can start their first software training courses online within just 24 hours. With competitors this is often only possible after weeks due to complex processes.
The virtual training environment is set up centrally and can be flexibly adapted to the respective training requirements. New training groups, additional participants or external trainers can be integrated at short notice without disrupting existing processes.
Personal support in the first online software training courses
Security is a decisive factor, especially when launching new software training courses online. That is why the deskMate Support provides customers with particularly intensive support in the initial phase. During the first training sessions, a direct hotline is available to provide trainers and trainers with immediate support in the event of questions.
In addition, deskMate Support proactively monitors the first training sessions. Technical anomalies are detected at an early stage and rectified before they affect the training process. For training organizations, this means additional planning security and a smooth start to online software training.
The aim is for customers to be able to concentrate on their training content. The technology should support this and not be the focus. This is precisely why we support our customers very closely, especially during the initial training sessions.
Scalable and cost-transparent
Another advantage of online software training is deskMate’s usage-based billing model. Training computers are only charged when training actually takes place. After the end of the training, the virtual training computers can be automatically reset or removed.
This facilitates cost planning and enables training organizations to scale their offering flexibly – without long-term infrastructure investments or unused resources.
Conclusion: Implementing software training online more easily
Online software training today requires one thing above all: a stable, readily available and easy-to-use technical basis. With the virtual training environment from deskMate virtual training environment, training organizations and software trainers can become productive in the shortest possible time without getting lost in complex IT structures.
Fast onboarding, personal support and a clear focus on hands-on training make deskMate a reliable basis for modern online software training.
