High-performance remote training desktops and cloud desktops now also available for users in China

Press report from December 2021 The Stuttgart-based desktop-as-a-service service desktMate is now also offering users from China high-performance access to the deskMate data center in Germany. This means that for the first time, participants from China can also take part in remote training and use cloud desktops that are held or hosted outside of China.“Access […]

Persistent versus non-persistent desktop – Part 2

In Part 1, we discussed the Persistent Desktop and the fact that it can also be used as a Master Desktop or license server. Now it’s about the non-persistent desktop which is used by deskMate as a pool desktop. IN PART 2 WE DEAL WITH THE NON-PERSISTENT DESKTOP Non-persistent desktops behave like a normal desktop […]

Persistent versus non-persistent desktop – Part 1

As a training company, you are familiar with the terms Master Desktop and Pool Desktop. Many people also know that a master desktop is a persistent desktop and a pool desktop is a non-persistent desktop. But what exactly are the differences? In part 1 we deal with the persistent desktop Persistent desktops (master desktops) are […]

What to do if a participant cannot connect.

The requirements for a participant to connect to our deskMate Remote Training Desktops via the browser are very low. Apart from the browser itself (Chrome, Firefox, Edge, Opera, Safari, ….), no software or plug-in needs to be downloaded and installed on the participant’s end device.However, in very restrictive company networks (especially in banks, insurance companies […]

How to copy images

You must roll out golden images or copy images from master desktops to pools. Then you should read on, because the new feature has been developed for precisely this reason. Previously, a template had to be created and then restored to the new desktop/pool. This process was sometimes very time-consuming. A restore to a different […]

Difference between “backups” and “templates”

Customers keep asking us what the difference is and when to use which of the two. Both are image backups that can be initiated by the customer. Backups can only be restored to the desktop on which they were created.Templates can also be used to load other desktops or pools. The templates of an environment […]

Pool, environment, instances …. I only understand the station!

deskMate Training desktops are very simple, but the special terms can confuse newcomers a little. So here is a brief explanation for you. Instance:We at deskMate now operate several deskMate installations on different continents. Such an installation is called an instance. Customer/ClassroomdeskMate is a multi-tenant cloud solution. A customer environment is a customer. Equivalent to […]

Autologin for Windows environments

Especially in training environments, it may be desirable that the deskMate Cloud Desktops automatically logs in with the correct user when starting. This means that the participant only needs to log in to the deskMate portal and not also log in to the operating system. Enclosed are instructions on how to implement this auto login […]