Oops why is the training computer no longer running!

Time and again, trainers and participants of multi-day training courses report that the training computers were still running on the last day of training, but are now restarting.

However, this behavior is not a mistake, it is the way it should be. To avoid consuming unnecessary energy, the training computers shut down automatically after 18 hours of inactivity.

This means that if, for example, a participant closes the browser tab to the deskMate desktop at 16:00, the training computer automatically shuts down at 10:00 the next day, unless the participant has reconnected.

But don’t worry, the data (except the unsaved data) will be retained.

If this behavior is not desired, please contact us at support@deskmate.cloud.