Training_Customers, Training_Customers_en

Resetting a training computer

16. December 2025

Sometimes it is necessary to reset (=Reset Data) a participant’s training computer. This irrevocably deletes all data on the training computer. When it is restarted, it then reboots fresh from the image, as it was at the start of the training.

Both the trainer and the admin of the environment can reset training computers. However, a participant CANNOT reset their training computer.

The training computer must first be stopped, then it can be reset as follows.

1.
About the Supervisor View (Trainer and Admin)

2.
Via the Desktops menu (Admin only)

If you have any further questions, you are welcome to send us an email via support@deskmate.cloud.