drag&drop feature

We are starting the new year with a feature that many of our training customers have been asking for. The ability to exchange data between the end device and deskMate Desktop. Although it is an important security feature that the end device network and the deskMate network are completely separate from each other, it may still be necessary to exchange data. Because, for example, a file created during training is to be further processed at home. Or because a special customer configuration is to be transferred to the Remote Training Desktop. All this is now possible.

The admin can configure whether data should be exchanged in one or both directions. You can also define who can and cannot use this feature. There are virtually no limits to flexibility.

As the name drag&drop suggests, operation is extremely simple. Simply attach, pull, release and you’re done.

The drag&drop feature is currently available for desktops in our data center in Germany and for Windows operating systems.

Important to know:
Despite the drag&drop feature, the separation between the end device network and the remote training desktop network, which is important for security, still exists

For more information, please contact our support team at support@deskmate.cloud