Training_Customers_en

As a training organization, you know already the terms Master Desktop and Pool Desktop. Many also know that a Master Desktop is a persistent desktop and a Pool Desktop is a non-persistent one. [...]

The requirements for a participant to connect to our deskMate remote training desktops via the browser are very low. Apart from the browser itself (Chrome, Firefox, Edge, Opera, Safari,….), no [...]

You have to deploy golden images, or copy the images of master desktops to a pool? Then you should read on, because the new feature has been developed for exactly that reason. Previously, a [...]

Every training customer knows them. The Active HDD and the Inactive HDD. But why are there two, the normal desktop has only one HDD? Active HDD: As the name says, it is the active HDD. All [...]

Often customer asked us us where the difference is and when to use which of the two. Both are image backups which can be triggered by the customer. Backups can only be restored to the desktop on [...]

deskMate Training desktops are amazingly easy to use, but the special terms can confuse newcomers a bit. Therefore, here is a short explanation for you. Instance:We at deskMate now run several [...]

Especially in training environments, it may be desired that the deskMate Cloud Desktops automatically logs in with the correct user at startup. This way, the participant only needs to log in to [...]

You may have wondered what the difference is between the two users. Both users have the same admin rights. The first user created in a deskMate environment is the „Owner“ and this [...]

If you want to install software on the Master Desktop, but Internet Access is switched to OFF there is another way you can upload and present files to a desktop. The deskMate system automatically [...]

As a trainer you sometimes want to make the desktop of a participant visible to the other participants. For example, if the participant has a problem and the trainer wants to show the solution to [...]