Many who use this\nlines are IT enthusiasts. We love everything new and the great\npossibilities associated with it. And because we love it, we also take\nChanges gladly accepted. Yes, we can’t even imagine why\nothers are not enthusiastic about these changes.<\/p>\n\n
But, and this is\nnot only in the Desktop-as-a-Service business in which I work, most\nUsers do not share our enthusiasm for IT. Most users\nhave a relationship with IT in much the same way that I have a relationship with my\ntax return. I know it’s necessary, I know when I’m using it properly.\nI benefit from this and I know that tax returns can also be\nhave to develop further. Nevertheless, I groan when from one year to the next\nthe tax return suddenly looks completely different to me.<\/p>\n\n
And also the\nIT users groan when we IT enthusiasts tell them something totally innovative.\nand present something new. In our business, for example, these are often completely new\nsupposedly intuitive interfaces. Nicely arranged in the browser\nApplications, buttons and toolbars. Or access clients with which\nusers can securely access their desktop, or what’s left of it, from anywhere.\nleft over. Preferably several\ndifferent clients for different end devices, so that every device can be\npossibility can be exploited.<\/p>\n\n
However, the vast majority of users are simply overwhelmed. They don’t understand why the desktop looks different in the company than when they access it externally. Why you have to log on to the system from your notebook at home with Tool A and from your PC at work with Tool B. In my opinion, it should not come to that. It is our job to take the complexity out of the system for the user. I would even go so far as to say<\/p>\n\n
What use is a great feature set if 90% of users are frustrated due to increased complexity? What use is a desktop-as-a-service solution for mobile access if the user then has a second, different interface for it?
A good example for me was the introduction of ABS. Nothing has changed for the drivers. Brakes as before, only much better. In my business, it’s a desktop that always looks the same no matter where I’m accessing it from or what I’m using. With all the user’s applications, files and data.
is the saying that\nI keep repeating over and over again in our developer meetings\nlet. I am not implying\nconsciously want to bring complexity into our products, it is rather the\n“IT nerd factor” that the majority of our users don’t have. Just like me\nI do not accuse any tax form creator of having an urge for complexity. Here\nit’s me who doesn’t have the “tax nerd factor”.<\/p>\n","protected":false},"excerpt":{"rendered":"
Many who use this lines are IT enthusiasts. We love everything new and the great possibilities associated with it. And because we love it, we also take Changes gladly accepted. Yes, we can’t even imagine why others are not enthusiastic about these changes. But, and this is not only in the Desktop-as-a-Service business in which […]<\/p>\n","protected":false},"author":2,"featured_media":25459,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47],"tags":[],"class_list":["post-25918","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en"],"yoast_head":"\n