{"id":24877,"date":"2024-05-12T13:36:26","date_gmt":"2024-05-12T11:36:26","guid":{"rendered":"https:\/\/deskmate.lokalix.de\/training-customer-news\/"},"modified":"2025-05-02T15:29:44","modified_gmt":"2025-05-02T13:29:44","slug":"training-customer-news","status":"publish","type":"page","link":"https:\/\/deskmate.cloud\/en\/training-customer-news\/","title":{"rendered":"Training Customer News"},"content":{"rendered":"\t\t
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Training Customer<\/span><\/span> News<\/h1>\t\t\t\t
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Tips, tricks and howtos for training customers<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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If you are looking for our deskMate news, then click here<\/a><\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n \n New “Early Trainer access” function <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 22. January 2026 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Oops, there’s something else new. That’s right, our screen for creating new training courses has a new checkbox. The “Early trainer access time”. Here you can check whether the trainer(s)…<\/p>\n

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\n \n Please read! Swap template. A new function that can save your training. <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 20. January 2026 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Whether you are a training org, admin or trainer. Please read this article carefully, because it can save your training. The horror of every administrator or trainer. Shortly before the…<\/p>\n

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\n \n \"Resetting\n <\/a>\n \n \n <\/div>\n\n
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\n \n Resetting a training computer <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 16. December 2025 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Sometimes it is necessary to reset (=Reset Data) a participant’s training computer. This irrevocably deletes all data on the training computer. When it is restarted, it then reboots fresh from…<\/p>\n

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\n \n Oops why is the training computer no longer running! <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 16. December 2025 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Time and again, trainers and participants of multi-day training courses report that the training computers were still running on the last day of training, but are now restarting. However, this…<\/p>\n

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\n \n deskMate Prestart <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 17. November 2025 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

There is a new function for all training computers In order to offer your training customers an even better user experience, we have developed the deskMate Prestart function for you.…<\/p>\n

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\n \n Good by Stuttgart, it was very nice <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 6. October 2025 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

and that’s why we’re not leaving, we’ve just moved \ud83d\ude09 Since October 1, you can find us at Ruby’s Workspaces – one of the most inspiring workplaces in the region.…<\/p>\n

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\n \n \"Software\n <\/a>\n \n \n <\/div>\n\n
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\n \n Software training in tough times <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 8. September 2025 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

How to weather the storm now. Times are tough for training providers and training organizations. The economy is weakening and, as a result, continuing education budgets, among other things, are…<\/p>\n

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\n \n Windows Server 2025 available <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 22. August 2025 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Some of you have not yet received this information. Windows Server 2025 is now also available and executable at deskMate. Some applications should even feel faster than with Windows Server…<\/p>\n

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\n \n What does deskMate have to do with cooking pasta \ud83c\udf5d? <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 19. August 2025 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Both take 10 minutes \ud83d\ude42 When creating a training course, you will notice that you cannot enter the current time as the start time, but at the earliest 10 minutes…<\/p>\n

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\n \n Template News <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 8. August 2025 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

There is a small but important change that makes it easier to create training courses. Specifically, it concerns the selection of the correct template. If the template creator had previously…<\/p>\n

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\n \n Why is it no longer possible to switch on \ud83e\udd14 <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 7. July 2025 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

What happened ?? There is a desktop that you can no longer open in the Admin “Desktops” view. You can start and stop it, but not switch it on. The…<\/p>\n

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\n \n eLearning Journal rates deskMate’s virtual training computers as “Excellent” <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 11. May 2025 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

The eLearning Journal has once again subjected deskMate’s virtual training computers to an extensive product test. With the result: “Excellent”, deskMate scored even better. The editors were particularly impressed by…<\/p>\n

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\n \n deskMate – Moodle Integration <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 9. April 2025 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Unique – simple This integration is unique in the Moodle world. Set up, manage and start deskMate virtual training computers directly from Moodle. As easy as deskMate is, so is…<\/p>\n

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\n \n Hyper-V Nested Virtualization and Pool Desktops <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 7. March 2025 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Tekkies watch out. If you want to use Hyper-V Nested Virtualization for your deskMate trainings, then there is something to consider in the network configuration. Otherwise it could happen that…<\/p>\n

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\n \n New API commands for deskMate INFINITY <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 27. January 2025 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

They’re finally here. Our new API commands to automate the creation of complete training courses. For example, training courses can be created using existing LMS tools and the participant links…<\/p>\n

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\n \n Explanation video – Reset of pool desktops with deskMate INFINITY <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 18. January 2025 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

For all trainings created via the new interface, the participant computers (pool computers) can be shut down without data being lost. Normally, these desktops are only reset when the training…<\/p>\n

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\n \n Autologin for Windows environments <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 18. January 2025 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Especially when using the unique access links with deskMate INFINITY, it may be desired that the training computer automatically logs in with the correct Windows user when starting. This gives…<\/p>\n

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\n \n Explanation video – Introduction to the new deskMate training interface <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 26. November 2024 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Unfortunately, many people were unable to attend our webinars on deskMate INFINITY. For this reason, we have decided to create short explanation videos. Voil\u00e0 – here it is. Our video…<\/p>\n

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\n \n How to import your existing training images to deskMate <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 5. April 2024 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Do you have existing training images that you would like to use in deskMate? We’ll show you how. Here are the requirements so that your existing training images can be…<\/p>\n

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\n \n The revolution in IT training: Virtual training computers in focus for IT trainers <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 7. February 2024 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Information technology (IT) is evolving rapidly, and with it the methods we use to design and deliver IT training are also changing. Virtual training computers play a crucial role for…<\/p>\n

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\n \n \"deskMate\n <\/a>\n \n \n <\/div>\n\n
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\n \n deskMate Glossary Online Training \/ Virtual Training <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 22. January 2024 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Do you know what a VILT is, or how self-paced training is defined? No, then our glossary will help you. Many terms relating to online training and virtual training are…<\/p>\n

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\n \n Desktop sharing – ideal for group work <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 8. January 2024 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

We have revised our desktop sharing for virtual training. Now it is even easier and more intuitive to share a desktop and invite users to access it. This opens up…<\/p>\n

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\n \n deskMate goes GREEN \ud83c\udf31\ud83c\udf31\ud83c\udf31\ud83c\udf31 <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 28. November 2023 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Despite rising energy costs, Kivito\/deskMate is sticking to its sustainability concept. In the current step, our main data center in Frankfurt was converted to operate with 100% green electricity. We…<\/p>\n

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\n \n Supervisor\/trainer sees all groups <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 27. November 2023 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

As already shown here in an article, a supervisor\/trainer sees all desktops of the group to which he\/she is assigned. This makes it very easy to include all participants in…<\/p>\n

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\n \n high speed INDIA -> Germany <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 31. October 2023 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

There is very good news for training customers who have participants from India. Thanks to a new advanced routing, participants from India can access deskMate environments in our German data…<\/p>\n

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\n \n deskMate goes Fullscreen <\/a>\n <\/h2>\n \n
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Today we would like to introduce you to a small but nice innovation. The deskMate taskbar of our virtual training computers can now be hidden. This allows you to use…<\/p>\n

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\n \n eLearning Journal rates deskMate’s virtual training computers “VERY GOOD” <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 24. July 2023 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

The eLearning Journal tested deskMate’s virtual training computers as part of a product test and awarded them a “VERY GOOD” rating. The testers were particularly impressed by the trainer view,…<\/p>\n

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\n \n New deskMate API commands <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 19. June 2023 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

As you probably know, deskMate can also be managed via API commands in addition to the GUI. What is new is that the new group function for users (https:\/\/deskmate.cloud\/de\/sortierung-und-gruppierung\/) and…<\/p>\n

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\n \n \"Supervisor\/Trainer\n <\/a>\n \n \n <\/div>\n\n
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\n \n Supervisor\/Trainer und Gruppierung von Usern <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 25. April 2023 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

As shown in the last of our emails, it has recently become possible to group users together. This grouping simplifies handling in larger environments enormously. If a trainer\/supervisor also belongs…<\/p>\n

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\n \n New search and filter function, as well as grouping of users <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 13. April 2023 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

They were requested by many, now they are here. The new deskMate search and filter functions in the user view, as well as the possibility to group users. Admittedly, in…<\/p>\n

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\n \n \"“Validity\n <\/a>\n \n \n <\/div>\n\n
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\n \n “Validity Time” ideal for e-learning <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 14. March 2023 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

The deskMate virtual training computers are now enriched by the “Validity Time” function. This is perfect for e-learning, blended learning and self-organized learning. The “Validity Time” is a period in…<\/p>\n

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\n \n \"License\n <\/a>\n \n \n <\/div>\n\n
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\n \n License server with deskMate virtual training computer <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 24. January 2023 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

We are frequently asked whether and how license servers can be accessed from training desktops.Depending on the requirements of our training customers, there are several options for accessing license servers…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"Black\n <\/a>\n \n \n <\/div>\n\n
\n \t\t\t\t\t\t\t\t\t\t

\n \n Black desktop in the Trainer View <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 25. November 2022 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Why are some desktops black in Trainer View? The Trainer View is an important tool to optimally support the participants in their practical exercises during the virtual training sessions. But…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"Two\n <\/a>\n \n \n <\/div>\n\n
\n \t\t\t\t\t\t\t\t\t\t

\n \n Two participants one desktop thanks to desktop sharing <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 26. October 2022 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Some training materials and exercises are designed for two participants to share a desktop. This is familiar from many face-to-face training courses. But how do you do this in online…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"deskMate\n <\/a>\n \n \n <\/div>\n\n
\n \t\t\t\t\t\t\t\t\t\t

\n \n deskMate Trainer Manual available for download <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 29. September 2022 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

\u00a0 \u00a0 Following the introduction of the Trainer User and the Trainer View, we now also have the corresponding Trainer Manual ready for you to download. \u00a0 The new trainer\/supervisor…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
\n\n
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\n \n \"May\n <\/a>\n \n \n <\/div>\n\n
\n \t\t\t\t\t\t\t\t\t\t

\n \n May we introduce? Our new “Trainer User” <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 13. September 2022 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

\u00a0 \u00a0 Some of you will have already discovered them. The new deskMate user role Supervisor\/Trainer. \u00a0 This user role was introduced together with the Trainer View. The supervisor\/trainer has…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"What\n <\/a>\n \n \n <\/div>\n\n
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\n \n What types of users are there? <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 10. August 2022 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

With the new Suvervisor\/Trainer View https:\/\/deskmate.cloud\/de\/supervisor-view\/, we have also introduced a new user type, the Suervisor\/Trainer. As you keep asking when and who should be added and what rights the…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"The\n <\/a>\n \n \n <\/div>\n\n
\n \t\t\t\t\t\t\t\t\t\t

\n \n The next big thing – deskMate Trainer View <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 8. July 2022 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

A feature that many of you have been waiting for is now available free of charge. The Supervisor\/Trainer View is the ideal addition to your virtual training courses. It enables…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"Best\n <\/a>\n \n \n <\/div>\n\n
\n \t\t\t\t\t\t\t\t\t\t

\n \n Best practices for successful virtual training <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 29. June 2022 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

VIRTUAL CLASSROOM , VIRTUAL TRAINING , VIRTUAL TRAINING ENVIRONMENT , VIRTUAL TRAINING COMPUTERS At the latest since home office became popular, it has become clear that virtual training is the…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"deskMate\n <\/a>\n \n \n <\/div>\n\n
\n \t\t\t\t\t\t\t\t\t\t

\n \n deskMate Remote Training Desktops for blended learning and e-learning <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 10. June 2022 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Self-directed learning is becoming more and more established. Our remote training desktops are ideal for practicing and consolidating what you have learned. Participants can also be provided with several desktops…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"Latency\n <\/a>\n \n \n <\/div>\n\n
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\n \n Latency display – see where it hangs <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 27. May 2022 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Latency” (also known as ping ) is the time it takes for a data packet to travel from the end device to a server on the Internet and back to…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"Ideal\n <\/a>\n \n \n <\/div>\n\n
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\n \n Ideal for teamwork in training sessions – the Share Desktop function <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 5. May 2022 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

The Share Desktop function is also ideal for teamwork in training sessions. Participants can use it to share their desktop with other participants. This means that several participants (even with…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"Printing\n <\/a>\n \n \n <\/div>\n\n
\n \t\t\t\t\t\t\t\t\t\t

\n \n Printing with deskMate Remote Training Desktops <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 23. February 2022 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Printing from the deskMate Remote Training Desktops to local printers of the participants is also very easy. Documents created by the participants during the training can be printed out on…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"drag&drop\n <\/a>\n \n \n <\/div>\n\n
\n \t\t\t\t\t\t\t\t\t\t

\n \n drag&drop feature <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 26. January 2022 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

We are starting the new year with a feature that many of our training customers have been asking for. The ability to exchange data between the end device and deskMate…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"High-performance\n <\/a>\n \n \n <\/div>\n\n
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\n \n High-performance remote training desktops and cloud desktops now also available for users in China <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 29. December 2021 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Press report from December 2021 The Stuttgart-based desktop-as-a-service service desktMate is now also offering users from China high-performance access to the deskMate data center in Germany. This means that for…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"What\n <\/a>\n \n \n <\/div>\n\n
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\n \n What is the most cost-effective way to use deskMate Remote Training Desktops? <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 6. December 2021 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Most of our remote training desktops are billed per day and have a monthly cap. Each training desktop is considered separately and anew each month. It is checked again and…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"Persistent\n <\/a>\n \n \n <\/div>\n\n
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\n \n Persistent versus non-persistent desktop – Part 2 <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 5. November 2021 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

In Part 1, we discussed the Persistent Desktop and the fact that it can also be used as a Master Desktop or license server. Now it’s about the non-persistent desktop…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"Persistent\n <\/a>\n \n \n <\/div>\n\n
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\n \n Persistent versus non-persistent desktop – Part 1 <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 21. October 2021 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

As a training company, you are familiar with the terms Master Desktop and Pool Desktop. Many people also know that a master desktop is a persistent desktop and a pool…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"What\n <\/a>\n \n \n <\/div>\n\n
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\n \n What to do if a participant cannot connect. <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 13. October 2021 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

The requirements for a participant to connect to our deskMate Remote Training Desktops via the browser are very low. Apart from the browser itself (Chrome, Firefox, Edge, Opera, Safari, ….),…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"How\n <\/a>\n \n \n <\/div>\n\n
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\n \n How to copy images <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 6. October 2021 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

You must roll out golden images or copy images from master desktops to pools. Then you should read on, because the new feature has been developed for precisely this reason.…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"Why\n <\/a>\n \n \n <\/div>\n\n
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\n \n Why is there an “Active HDD” and an “Inactive HDD” for pools? <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 17. September 2021 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Customers keep asking us what the difference is and when to use which of the two. Every training customer knows them. The Active HDD and the Inactive HDD. But what’s…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"Difference\n <\/a>\n \n \n <\/div>\n\n
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\n \n Difference between “backups” and “templates” <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 11. August 2021 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Customers keep asking us what the difference is and when to use which of the two. Both are image backups that can be initiated by the customer. Backups can only…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"Pool,\n <\/a>\n \n \n <\/div>\n\n
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\n \n Pool, environment, instances …. I only understand the station! <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 7. July 2021 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

deskMate Training desktops are very simple, but the special terms can confuse newcomers a little. So here is a brief explanation for you. Instance:We at deskMate now operate several deskMate…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \n <\/div>\n\n
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\n \n Autologin for Windows environments <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 24. June 2021 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Especially in training environments, it may be desirable that the deskMate Cloud Desktops automatically logs in with the correct user when starting. This means that the participant only needs to…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"Difference\n <\/a>\n \n \n <\/div>\n\n
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\n \n Difference between “Owner” and “Admin” <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 11. June 2021 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

You may have wondered what the difference is between the two users. Both users have the same admin rights. The first user created in a deskMate environment is the “Owner”…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n Upload files for installation <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 8. June 2021 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

For example, if you want to install software on the master desktop, but Internet access is switched OFF and must remain so, uploading and providing files is an option. The…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"How\n <\/a>\n \n \n <\/div>\n\n
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\n \n How trainers can make a participant’s desktop visible to other participants. <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 28. May 2021 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

As a trainer, you sometimes want to make a participant’s desktop visible to the other participants. For example, if they have a problem and the trainer wants to show the…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n Time zones and lock\/unlock time <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 18. May 2021 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

With the introduction of our new feature “pool_cleanup_user_lock”, our training customers are increasingly using the lock\/unlock time to give participants access to the system or to end training sessions automatically.When…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"YELLOW\n <\/a>\n \n \n <\/div>\n\n
\n \t\t\t\t\t\t\t\t\t\t

\n \n YELLOW LOCK\/UNLOCK SYMBOLS <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 12. May 2021 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Yellow lock\/unlock symbols in the user view Surely some of you have already noticed them. In the admin’s user view, yellow icons are visible after setting lock or unlock times.…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"NOTE\n <\/a>\n \n \n <\/div>\n\n
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\n \n NOTE WHEN REGISTERING <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 11. May 2021 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Note when registering participants If you want to inform your participants about your terms of use or similar, you can do this in the White Label Portal. Any text and\/or…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"AUTOMATIC\n <\/a>\n \n \n <\/div>\n\n
\n \t\t\t\t\t\t\t\t\t\t

\n \n AUTOMATIC SHUTDOWN <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 4. May 2021 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Automatic shutdown of pool desktops at the end of training It was desired by many. The automatic shutdown of pool desktops after the end of training. We have even gone…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t\n\n
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\n \n \"deskMate\n <\/a>\n \n \n <\/div>\n\n
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\n \n deskMate expands into Asia <\/a>\n <\/h2>\n \n
\n \n\n <\/i>\n \n 4. May 2021 <\/span>\n <\/span>\n <\/div>\n \n \n \t\t\t\t\t\t\t\t\t\t

Press report from April 2021 Stuttgart-based Kivito GmbH is now expanding its Desktop-as-a-Service (DaaS) service deskMate to Asia due to the continuing international demand for home office workstations and remote…<\/p>\n

\n \n Read more <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\t\t\t\t <\/div>\n \n \n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\tGet started now\n\t\t\t\t\t<\/h6>

Are you ready<\/span><\/span> for deskMate?<\/h2>\t\t\t\t
\n\t\t\t\t\t

Choose which application area meets your requirements and get more information.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Training Customer News Tips, tricks and howtos for training customers If you are looking for our deskMate news, then click here deskMate – Moodle Integration 9. April 2025 Unique – simple This integration is unique in the Moodle world. Set up, manage and start deskMate virtual training computers directly from Moodle. As easy as deskMate […] <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24877","page","type-page","status-publish","hentry"],"yoast_head":"\nGet the most out of deskMate with our Customer News training.<\/title>\n<meta name=\"description\" content=\"The Training Cusotmer News Blog shows you how you can hold software training courses even better on our virtual training computers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/deskmate.cloud\/en\/training-customer-news\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Get the most out of deskMate with our Customer News training.\" \/>\n<meta property=\"og:description\" content=\"The 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